Return Policy

THE RIGHT TO WITHDRAW FROM THE CONTRACT

1. The user has the right to withdraw from the contract for the sale of goods within 30 days calendar days from the date of receipt of the goods. The user has the right to withdraw from the contract without giving reasons and at no cost, excluding the direct cost of returning the items that The user is obliged to bear it on his own.
2. Withdrawal from the contract takes place by submitting a statement by the User about withdrawal from the contract. Such a declaration should be made using the formula withdrawal form available on the website www.myhomelife.pl (in accordance with the statutory template of the form referred to in art. 30 sec. 1 of the Act on consumer rights). The statement should be sent by post or to the e-mail address: kontakt@myhomelife.pl.
3. The deadline to withdraw from the contract is considered met if the declaration is left shipped within 30 days of receipt of the goods. The user is obliged to return the goods immediately, but no later than within 30 calendar days from the date of withdrawal of the contract, but to meet the deadline, it is enough to return the goods before its expiry.
4. If you wish to return the goods, the User may contact myHomelife by sending a message to the following address: kontakt@myhomelife.pl. In order to facilitate the return procedure, please provide the order number and the reason for the return, which is not, however, obligatory. The User may also submit a declaration of withdrawal from the contract in another unambiguous way, including via the Website, using the functionality provided for this purpose..
5. myHomelife, in the event of withdrawal from the contract, undertakes to refund the amount transferred for the purchased goods, in the same way as it was made by the User, no later than 14 days from the date of receipt of the goods (shipment with previously purchased goods). In the case of cash on delivery, myHomelife will ask the User to indicate the bank account number in order to make a refund payments, which does not infringe the obligations of myHomelife specified in the preceding sentence. If myHomelife has not offered to collect the goods from the User himself, it may withhold the reimbursement of payments received from the User until it receives the goods back..
6. myHomelife is not obliged to reimburse the shipping costs incurred by the User when delivering the goods after purchase, exceeding the cost of the cheapest, usual method delivery of the goods offered by myHomelife.
7. If the payment was made using a discount voucher, the User will receive a refund of the money actually paid and the used discount vouchers will be reused saved on the User’s account.
8. If the payment was made using a Gift Card, then a refund payments are made with the consent of the User in the form of a voucher added to the User’s account, who made the payment with the Gift Card.
9 The user is responsible for reducing the value of the item as a result use it in a way that goes beyond what is necessary to establish the nature, characteristics and the functioning of things.
10. The User is not entitled to withdraw from the contract in the event of conclusion the contract:
1) the subject of which is an item manufactured according to the User’s specification or serving meeting his individual needs,
2) the subject of which is a perishable or short-lived item use by date,
3) the subject of the service is an item delivered in a sealed package, which Once opened, it cannot be returned for health or hygiene reasons,
4) the subject of the service are things that after delivery, due to their nature, they are inseparably connected with other things,
11. If the User exercises the right to withdraw from the contract, he bears it direct costs of returning the goods, unless myHomelife has stated that it will bear the cost of return. For goods which, due to their nature, cannot be left in the normal course sent back by post, the cost of the return shipment is analogous to the costs incurred by the User, when placing an order.
12. Goods subject to return (withdrawal from the contract) should be sent to the address:

Double One Sp. zo.o.(Shop myHomelife)
ul. Prusa 10 lok. 9
05-800 Pruszków
e-mail: kontakt@myhomelife.pl